Guide
If you're building or renovating in a bushfire-prone area, your site's Bushfire Attack Level (BAL) decides what your windows and doors must meet. Here's what each level means, and what we can supply.

A Bushfire Attack Level measures how much a building could be exposed to embers, burning debris, radiant heat and flames in a bushfire. It's set by a site assessment under Australian Standard AS 3959, based on things like the vegetation nearby, its distance from the building and the slope of the land.
The higher the BAL, the stricter the construction requirements for the building, including its windows and doors. Your BAL rating is on your building permit or bushfire assessment.
| Level | What it means | InFrame windows and doors |
|---|---|---|
| BAL-LOW | Very low risk. No specific bushfire construction requirements. | Any of our windows and doors. |
| BAL-12.5 | Ember attack. Radiant heat up to 12.5 kW/m². | IDEAL 4000 windows, Smart Slide doors and swing doors. |
| BAL-19 | Increasing ember attack and burning debris. Radiant heat up to 19 kW/m². | IDEAL 4000 windows, Smart Slide doors and swing doors. |
| BAL-29 | Increasing ember attack and burning debris. Radiant heat up to 29 kW/m². | IDEAL 4000 windows, Smart Slide doors and swing doors. |
| BAL-40 | Increasing ember attack and debris, radiant heat up to 40 kW/m², and an increasing chance of flame contact. | IDEAL 4000 windows, Smart Slide doors and swing doors. |
| BAL-FZ | Flame zone. Direct exposure to flames, with radiant heat over 40 kW/m². | Not available. |
Level descriptions summarise AS 3959. Double hung and bifold windows aren't available for BAL-40. For those windows and our other door types, tell us your BAL and we'll confirm the options.
Our IDEAL 4000 windows, Smart Slide doors and swing doors are available for sites rated up to and including BAL-40. That covers our awning, tilt and turn, sliding, fixed, casement and bay windows.
For Vario Slide, lift and slide, stacking and bifold doors, tell us your BAL and we'll confirm what's available.
Tell us your BAL when you request a quote. The quote builder asks for it, and we specify each window and door to suit.
We don't supply windows or doors for BAL-FZ sites.
Choose it in the quote builder's project details, or include it with your plans. If you're not sure yet, choose "Not sure yet" and we'll help.
Your BAL rating is on your building permit or bushfire assessment. If you don't have one yet, your building surveyor or a bushfire consultant can tell you what's needed.
Our IDEAL 4000 windows, Smart Slide doors and swing doors are available for sites rated up to and including BAL-40. Double hung and bifold windows aren't available for BAL-40. We don't supply for BAL-FZ.
Yes. Our IDEAL 4000 uPVC windows are available for sites rated up to and including BAL-40.
Smart Slide and swing doors are available up to and including BAL-40. For our other doors, tell us your BAL and we'll confirm the options.
More answers on our common questions and energy efficiency pages.